Guests who have tested positive for COVID will not be allowedBreakfast is complimentary. However, the breakfast service will end at 12 pm. Please let your attendant know what time you would like the service to begin. Kindly place your breakfast order by 4 pm, the previous day.Electricity and water conservation should be respected. Appliances such as ACs, geysers etc. should only be switched on when they need to be usedOur staff would be happy to purchase any additional items that you may need. Errand run charges are applicable for procurement, pick-up, delivery, etc., of any kind. Our procurement team is available from 9 am until 7 pm. Please place your requirement accordingly.Our housekeeping staff is available to serve you from 8 am until 10 pm. Female attendants retire to their chambers at 8 pm while the male attendants will be at your service till 10 pm.Our fully functional kitchen can be used by the guests anytime during their staySmoking is prohibited in the villa. We recommend you smoke outdoors/ around the pool area. While smoking, kindly use the ashtray to dispose of cigarette buds, and take all necessary precautions to prevent a fireGuests are responsible for his/her personal belongings and valuables. We request you to comply with the rules and regulations to make your stay in our villa comfortableGuests, who are not checked-in or registered as guests of Lohono Stays are not allowed to sleep or stay overnight in the villaSmoking and hookah will only be allowed outdoors. Our staff will supervise the use of the hookah.Please do not sit on indoor/outdoor sofas in wet clothes.Consumption or possession of illegal drugs is forbidden.Alcohol should be consumed responsibly.No guest under the age of 18 may possess or consume alcohol at any time while on the villa propertyLoud music will not be allowed post 10pm and not 11pm. Soft music can be played till 11 pm.Additional services should be requested at least 5 hrs in advanceThe swimming pool is operational until 10 pm. Request you to not use the swimming pool while intoxicated. The use of the swimming pool by guests below the age of 12 must be supervised by an adult.Food may not be consumed in the bedrooms.To reduce our use of plastic, all toiletries will be replenished upon request.Early check-in: While our usual check-in time is 3:00 pm, you may check-in from 1:00 pm onwards without an extra fee. If you wish to check-in between 10:00 am to 1:00 pm, an early check-in fee of INR 10,000 will be applicable. If you wish to check-in earlier than 10:00 am, the full per night rate will be applicableGuests or their staff are not allowed to access the kitchen, except for food requirements for infants, with prior permission.