Lohono Loyalty Points

The value of an Infinity point is ₹1/-.

Every guest who completes the booking via the Lohono Stays application and the website will be eligible to earn Infinity points based on their tier. Infinity points will not be available for bookings done via OTA or a Travel Agent. To know more reach out to Us @ +91 8430600600

The Infinity points earned per booking will be determined by the tier the guest belongs to. To Know more about tiers, have a look at the benefits above.

Infinity points can only be earned for future bookings and will not be applicable on past bookings done prior to 19th October 2022. To know more reach out to us @ +91 8430600600

Infinity points can be redeemed only for future bookings done via the Lohono Stays application and website. If you have points available, the points will be auto-applied on checkout.

Infinity points will be auto-credited to your account after 7 days of checkout completion.

There is no limit on the number of Infinity Points that can be redeemed against the base price for a stay. However, please note, Taxes incurred on the base price of the stay cannot be paid using Infinity Points. Infinity Points from multiple accounts cannot be combined for redemption.

Yes, you can use the login bonus points for your bookings.

Your Infinity Tier status will be granted 7 days after you check out of the property, opening up a realm of exclusive privileges. From the next booking onwards, you will start earning Infinity loyalty points as well.

The tier will be granted seven days after your checkout, even if you didn't make the booking yourself. However, you won't receive points if you were part of a group and the booking wasn't made using your primary number. Points are allocated only to the number provided as the primary one during the stay.

The menu is available in the dining section, and you can place your order there to enjoy the exclusive discount on Food and Beverages.

An extended stay offers upto 40% discount from the 4th night onwards, offer is applicable on the extended nights and not for the entire stay. The 4th night must fall between Sunday and Thursday and cannot be availed on blackout dates. Please refer to the Terms & Conditions for blackout dates.

Early Check-in and Late Check-out is complimentary for Platinum customers, however it's subject to availability and as per Lohono's discretion.

To refer a guest, you can use the ‘Invite and Earn’ link provided in the Lohono Stays application. Simply share the link with the guest which they will use to make a booking.